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- Adapted and performed digital and on-site marketing strategies resulting on a monthly order increase. - Designed and executed Tik Tok campaigns for new user acquisition and campus brand awareness. - Analyzed customer data and provided insights for user's retention trough a compensation campaign. - Collaborated with cross-functional teams to resolve bottlenecks and conversion rates.

- Launched 2 email marketing campaigns through Hubspot reaching +6,000 potential customers daily. - Integrated 4 new accounts to the company’s portfolio and provided account management for business growth. - Collaborated with marketing team to develop and implement targeted campaigns to reach potential customers and drive lead generation. - Conducted market research and competitive analysis to identify trends, opportunities, and potential target markets for business development.

- Conducted a bilateral market research resulting on a +1,000 lead prospects database for business development. - Participated on a Go to Market campaign for launching a new business line. - Designed the company’s expansion route-map to Colombia. Developed a benchmarking for track and trace process optimization. - Executed an industry benchmark and provided insights for user experience with the customer agents. - Assisted in the development of sales strategies and tactics to penetrate new markets and generate revenue growth.

- Coordinated daily operations on booking, tracking and billing for aircraft, road and ocean transportation. - Collaborated with cross-functional teams to identify and address supply chain challenges. - Developed and implemented innovative strategies to improve operational efficiency and customer satisfaction. - Provided customers with real-time updates of their shipments and collected legal documentation for billing processes.