J***************o
Acerca del candidato
Professional with more than 10 years of experience in multinational companies.
In recent years I specialized in the organization, coordination, supervision and leadership of Logistics & Supply Chain management end to end process with special focus in internal and external customer satisfaction.
Being organized, responsible, decisive, attentive to details and perseverant has helped me to be successful in my roll.
I love working in teams, I’m very empathetic and I have a positive attitude towards life.
I’m an adaptable person too, committed to continuous learning and training and I learn quickly.
I wish to continue evolving in organizations where I can find challenging and thriving environments.
Educación
Experiencia laboral
- Developed and implemented a comprehensive supply chain strategy in alignment with organizational goals. - Worked cross-functionally with Sales, Production, Planning, Customer Service, Finance and Logistics. - Participation in sales forecast meetings, budget and production planning. - Defined and analyzed KPIs, reporting to VP Operations and other executives. - Managed projects for continuous improvement of processes and procedures under Lean Six Sigma methodology. - Team management, providing mentoring and guidance. - Customer focus, ensured long-term customer satisfaction and strong relationships. - Managed supplier relationships, negotiated contracts for cost-effective supply. Achievements: - Development and execution of the "Import cost reduction" project. Savings obtained: USD 100.000. - Customized and improvement of each customer documents to avoid re-work, waste of time and customer claims. - Creation of a website for clients, to expedite the sending of documents and reduce claims.
- Trade compliance, leadership and supervision of import and export processes execution. - Coordination with carriers, freight forwarders, and Customs officials for smooth shipments. - Routing and scheduling for efficient and cost-effective transportation. - Regular communication with suppliers, carriers, and internal teams for updates. - Problem resolution for logistics issues and delays, including customs clearance, and customers claims. - Inventory management to prevent stockouts or overstock situations. - Preparation and management of shipping and Customs documentation. - Identifying and implementing process improvements for logistics efficiency. - Customer service for inquiries and tracking shipments, ensuring timely information to clients. Achievements: - Creation of a shipment tracking system, with deadlines and necessary information to guarantee compliance with delivery in a timely manner. - Automation of reports and delivery to end users.
- Export operations follow up, specialized in the commercialization of grains (beans, peas, chickpeas, popcorn and sunflower) and food products (plums, pears and dehydrated peaches). - Ensure the correct and accurate execution of the contract between importers and exporters. - Shipment tracking. - Logistics coordination. - Export documentation management and review. - Direct contact with strategics clients and suppliers abroad.